Abstract: In addition to e-learning content, the e-learning branch of the International Relations and Security Network (ISN) offers software solutions and consulting services for e-learning content development and learning management systems.

The teams that develop the e-learning content are diverse and distributed, and include people from different cultures, located in different countries, with skills from different disciplines, and different experiences with technology. Equally important to our work is the knowledge that the learners to whom the content is delivered are also diverse and distributed. We have encountered diverging perceptions of the notion of “good” e-learning content. This concerns technical and didactical aspects as well as the content itself. In this presentation we shall describe how we define quality under these circumstances and how we can assure it.